T&C's & FAQ

The Answers You Need

Does Little Happy Hut have a liquor licence?

No - all soft drinks and alcohol are supplied by you so you get to source the best deals on your favourite drinks.

What kind of licences / insurances do you have?

Little Happy Hut holds public liability insurance, food handlers and all staff are RSA qualified. Any additional licenses required by your venue must be obtained by you prior to the event. Events held on council properties, or public dry zones such as parks, will require permission from the local council, but we can help with that!

Does Little Happy Hut supply glassware?

Yes we do, for 100 guests we supply 60 stemmed wine glasses and 100 glass champagne flutes. Additional Glassware is chargeable: cocktails we have tall highball glasses, we also supply shot glasses and whiskey glasses. Chargeable between $1-$2 per glass hire. Tea and coffee is served in biodegradable take away paper cups. We encourage your guests to reuse their glasses if possible. 

How far can Little Happy Hut travel?

Little Happy Hut calls Ringwood East, Victoria home but we love a road trip.  Our standard pricing includes travel within a 50km radius of Ringwood East. For events outside that area we make a small charge of $1 per km.  We can even stay the night and serve your guests coffee in the morning. Let us know your requirements and we're happy to discuss.

What size is Little Happy Hut?

Height 2.5m
Length 5m
Width 2m

What if we don't want the party to end?

If you and your guests love to party, and you want us to stay on longer than initially agreed, we charge $100 per hour for service, payable on the evening.

We need a pop-up coffee van at our function, can you help?

Yes, definitely! Our vintage coffee caravan is perfect for corporate functions a conference, expo, school fete, festival, markets, sporting or community event. We make all coffees, from our commercial 2 group espresso machine, we use premium coffee beans.

What drinks does Little Happy Hut caravan bar serve?

Little Happy Hut is a BYO Bar, you supply, we pour and serve. Cocktails - you buy, we pour and serve, due to the complexity of cocktails we charge for a mixologist at $55 per hour. 

Do I need to organise staff?

We will provide 2x uniformed, RSA qualified bar and barista staff based on your requirements. Our ratio is: 2 staff members to 100 guests.  More than 100 guests, another bar staff member will be required. Extra bar staff member - x1 $40 per hour

 

For cocktails we require a cocktail mixologist at $55 per hour

Should you decide, post payment of deposit, that there will be over 100 guests, Little Happy Hut requires 28 days notice of such a change, to enable us to secure a third bar staff member of our choosing and this service shall be invoiced to you, the event organiser as such x1 staff member @ $40 per hour/ mixologist @ $55 per hour

If, we, Little Happy Hut arrive at the venue and there are more than 100 guests, not quoted for, Little Happy Hut will invoice the event organiser as appropriate (for 1 extra bar staff member per extra 100 @ $40 per hour).  It is imperative we, Little Happy Hut, are made aware of the amount of guests 28 days prior to the date of the event for flow of service, structure and the smooth running of the event 

A head count will take place by Little Happy Hut

Do I need power?

Little Happy Hut is equipped with a covered generator so she can operate anywhere. Little Happy Hut also has 10amp/ 15 amp leads. Where power is not available, hirers/ event organiser will need to cover the cost of the generator. Our generator costs $100 for the duration of the. 

Where can we park Little Happy Hut?

Send us a photo of the desired site and we will ascertain whether Little Happy Hut will fit.  We will do our best to accommodate you and your wishes. 

Little Happy Hut caravan requires space and a flat surface, it is the responsibility of the event organiser to ensure that Little Happy Hut has enough space to move and park, that the entrance and exits are large enough for Little Happy Hut to enter and exit. Access to the event space must be available and pathways clear. Steep hills, steep pathways winding roads, winding pathways, narrow roads and pathways must be communicated to us, the owners of Little Happy Hut, 28 days prior to the event.  This is so we may ascertain if the access/ exits are going to work for us, Little Happy Hut. 

If, at the event, we the owners of Little Happy Hut cannot set up due to the area being too small or unsafe, we, the owners of Little Happy Hut, will have/ make the final decision on where set up will take place.

Parking - please ensure there is an appropriate/ secure parking space for our vehicle that pulls the Little Happy Hut. The parking space will need to be in/ near the venue. Parking tickets will not be paid by us, Little Happy Hut, this is the event organisers responsibility.

Damages

It happens.  The rule is ‘you break it you buy it”. Glassware breakage / loss is charged at $3 per glass, and is payable within a week after the event. Damages to the van/ equipment will be invoiced to the event organiser as appropriate. 

Payment and Terms

Little Happy Hut requires a 50% deposit of your quoted booking fee. Once we receive your deposit, your booking is confirmed. Your booking is not confirmed until the deposit has been made/paid. The deposit is non refundable. The remaining balance is to be paid 14 days prior to the date of the event.  

 

We will not provide a refund in the event of climate/ pandemic/ weather/ mother nature.  

 

If alternate arrangements are to be made by you, such as venue change, we require at least 24 hours' notice

If you wish to cancel your booking with Little Happy Hut, we require at least 28 days notice. Should you cancel our services providing less than 28 days notice the total booking fee of 100% is to be paid by you, the event organiser. We require your cancellation in writing, signed by the appropriate authority, the event organiser. 

Covid-19 - should you wish to postpone your original date, we will work with you to find an alternative suitable date, subject to availability.  

Postponement

We will make your booking deposit a valid credit against another booking made by the exact same Payee.  This next booking must be strictly made within 365 days from the date the funds were received from the original cancelled booking, in order for the credit to take affect. This is subject to availability of new proposed date, increased fees and a new quote may apply. 

Quotations

Are valid for 30 days from the date of issue unless otherwise stated.  Should the customer wish to place a booking after such validity period then Little Happy Hut, in its sole discretion. has the right to amend the original quote to reflect current pricing and availability of goods, prior to accepting the customers booking.

Bump in / Set up

Where Bar Service only, is hired, Little Happy Hut will arrive 1.5 hours prior to event start time allowing us enough time to set up.  

 

Where Grazing Table/ food is hired, Little Happy Hut will require 2.5 upwards. Bump in time of 1.5 is included in our standard package, anything above 1.5 bump in time is chargeable per hour.

 

Should you have one, please forward a copy of your run sheet littlehappyhut@outlook.com.au. Little Happy Hut will ensure that we are ready, on time and to schedule. We will go through all of this with you.

Events in Public Areas - it is up to you, the event organiser, to obtain the relevant permits/ authority from the council or other entity and communicate this to Little Happy Hut 28 days prior to the event.  We, the owners of Little Happy Hut, will not be able to attend without such documents/ authority

At the end of the evening

Little Happy Hut loves a good party and we hate taking glasses away from you and your guests, so at the end of the evening we will supply biodegradable/ BPA Free clear cups.

 

Any alcohol left?

The remainder of alcohol is your property and belongs to you. At the end of the evening, the time you have stated that the event will finish, we will remove the leftover alcohol from the Little Happy Hut and place the alcohol as near to the van as possible in a clear area.  We will not carry the alcohol outside of the venue, to another venue nor will we drive the alcohol to another venue.  Please make sure you have some beer bottle openers and a rubbish bin on site. 

 

We, Little Happy Hut, only pick up drink related items such as bottles, glasses etc. We do not collect food scraps or another caterers utensils, plates, cutlery, glassware or any other item not belonging to Little Happy Hut. 

What happens to rubbish?

Please have a rubbish bin, landfill and recyclable wastes, available for empties.  It is your responsibility to dispose of bottles and general rubbish. We, Little Happy Hut, will not dispose of rubbish. We or our staff, do not collect rubbish or food scraps. 

Service of Alcohol

VIC Liquor Control Reform Act 1998:

Under the liquor Control Reform Act 1998 for Victoria, it is an offence:

To supply alcohol to a person under the age of 18 years or to an intoxicated person.  Little Happy Hut holds the right to refuse the service of alcohol to any person under 18 or any person who is intoxicated.

Please ensure that anyone attending your event, who is under the age of 18, is not requesting to be served alcohol by Little Happy Hut

You are responsible for your guests actions

How much to hire Little Happy Hut?

Please see our standard packages on our website, these are easily modified based on your requirements. No two events are the same, every event is different.  Choose 'Contact Us', 'Get a Quote', email or call us and we will be happy to go through your event requirements.  We will put together a quote based on YOU! There are no hidden costs when you hire Little Happy Hut.

0426 189 446

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